SmartSpending App - Push Notifications on the SmartSpending App

Introduction

This article explains which push notifications exist within the SmartSpending App. Members can opt in or out of these notifications, and we explain how to do that below.

Background

When it came to building the push notification feature for the SmartSpending App, we had to tread a fine line – keep employees up to date on the latest savings so they can save as much as possible without bugging them with so many notifications that they become disengaged with the offering altogether.

Types of Notification

There are two main push notifications sent from the app:

1. Top Offers.

This notification is sent every Monday morning when the new set of top offers become available. The push notification employees will see is below:

"Check out this week's new selection of Top Offers!"

2. Favorite Retailer on promotion.

If an employee has favorited a specific retailer which has a promotional offer, the employee will receive a push notification as soon as the promotion starts. Tapping on the notification opens that retailers page within the app. The push notification employees will see is below:

"[Retailer] is on promotion today. Don't miss out!"

Notification - Opt In or Out

Employees are free to switch alerts on and off at any time.

When first installing the app, we ask them if they're happy to receive push notifications:

If they wish to turn on/off push notifications after this step, they are able to from the My Account section of the app. 

There, they will see an Allow Notifications setting with the option to toggle on/off:

Note: If the employee has the app installed on more than one device, the notification setting choice will apply to all devices. 

Those who already have a blanket choice not to receive any push notifications on their mobile device (through the operating system's main settings) will not receive a push notification from the app. This is regardless of whether this is set to on/off within the My Account section of the app.