What are challenge surveys?
Challenge surveys may be included by your admin before challenges begin and/or after challenges end. These surveys provide you with the opportunity to share your thoughts and insights on your organization’s challenges and wellbeing program, helping your challenge admin understand your experiences, preferences, ideas for future challenges, and more.
For challenges that include a survey, you will be required to submit a survey response in order to access your challenge and/or challenge scores. Please also note that surveys are not anonymous. All submissions will be available to your challenge admin to review from their admin portal.
How to submit a pre-challenge survey
Please note, surveys are required. If you do not complete the survey, the challenge will remain locked and you will not be able to join.
To submit a pre-challenge survey on mobile:
1. After joining a challenge that includes a survey, you will see a message indicating that the Challenge is locked. To access your challenge, you’ll need to complete the survey.
2. Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
- If you’re not ready to complete the survey you can select the back arrow on the top left corner on the survey page, and you will be taken back to the homepage. If you’ve accessed the survey via an invite in the Notification Center you can select Not now in the modal that appears to be taken back to the dashboard.
3. Once you have completed the survey, select Submit and you will see a modal appear, confirming that you have successfully completed the survey and have full access to the challenge. Here you can select Go to dashboard to view the official challenge page.
To submit a pre-challenge survey through the web app:
1. If a challenge requires a survey to be completed, you will see a modal in the dashboard stating the challenge is locked!
2. Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
- If you’re not ready to complete the survey you can select Back to dashboard on the top left corner of the survey page.
3. Once you have completed the survey, select Submit and you will see a modal appear, confirming that you have successfully completed the survey and have full access to the challenge. Here you can select Go to dashboard in the modal to return to the dashboard, where you can access the challenge.
How to submit a post-challenge survey
Please note, surveys are required. If you do not complete the survey, the challenge will remain locked and you will not be able to access the final challenge stats.
To submit a post-challenge survey on mobile:
1. From the Dashboard, scroll down to the Challenges section, and select Take Survey. You will see a modal appear stating “We need a bit more info to grant access to final stats”.
2. Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
- If you’re not ready to complete the survey you can select Not now to exit the popup. You will be taken back to the Dashboard and can opt to complete the survey at a later time.
3. Once you’ve completed the survey click Submit and you will see a popup appear confirming you can now view the final challenge stats by clicking Go to challenge.
To submit a post-challenge survey through the web app:
1. From the Dashboard, scroll down to the challenges modal where you will see the message challenge final stats are locked.
- Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
2. If you’re not ready to complete the survey you can go back to the main dashboard by selecting Back to Dashboard on the top left corner of the survey page. You will continue to see the “Challenge final stats are locked” modal in the dashboard and can opt to complete the survey at a later time.
3. Once you’ve completed the survey select Submit.
FAQs on Surveys
Are surveys anonymous?
- No, surveys are not anonymous. Your challenge admin will be able to see your responses from their admin portal.
Are surveys required?
- Yes. If your admin has chosen to set up surveys for your challenge then you will be required to fill out the survey in order to fully participate in the challenge. If you do not fill out a pre-challenge survey, you will not be able to participate in the challenge. If you do not fill out a post challenge survey, you will not be able to see final challenge scores for your challenge.
Can I leave the challenge if I don’t wish to participate in the survey?
- Yes, you can choose to not to participate in a survey. However, this would mean missing out on the challenge entirely or on seeing the challenge results depending on which surveys are set up for your challenge. Pre-challenge surveys are required in order to participate in the challenge while post-challenge surveys are required in order to access the challenge stats once your challenge is complete. If you do not wish to respond to the pre-challenge survey, the challenge will remain locked and you won’t be able to join and participate in your challenge. If you do not wish to participate in the post-challenge survey, then you won’t be able to see your challenge results once the challenge is complete.