This week's releases
Global | Core Platform | Scheduling certificates before expiry for SSO
We can now allow our clients to "schedule" a certificate to be updated automatically via Reward Manager. You will now see a new option against each SSO connection called "Schedule Certificate Rollover". This shows clients a copy of the current certificate that is used when it expires and also gives them the capability to schedule a new one for the future!
Coming soon
Global | Employee Discounts | Employees have an onboarding tour guide with Onboarding Tooltips
We have built an Onboarding framework that is going to be helping brand new visitors to the SmartSpending™ landing page understand the benefits of our discounts offering.
The discounts onboarding tooltips have been in Beta testing and we're happy to share that we will be launching this great new feature on the 1st of April and the rollout is going to be global.
Meaning, for all existing clients there won't be a dramatic change as the onboarding tooltips will only be shown to new starters that are visiting the {SmartSpending} homepage for the very first time. For newly launching clients the tooltips will come in handy as an extension to the launch comms that get built by our CSM team.
The benefits
- help increase discounts usage by being informative and helpful;
- provide a better first-visit experience;
- reduce the pressure of employee launch comms being the sole point of education;
The tooltips
- will be triggered on an employee's very first visit to /SmartSpending and for those who haven't visited the page for a whole year
- are geo-segmented so that they reflect the local spelling and the offer naming conventions
- will only appear for Discounts clients
- are built in a way that could be extended to other products in the future
- there's no admin required for switching these on by our internal teams or clients
LIVE DATE: 1/04/2020
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