This week's release:
Global | Reward and Recognition | Improvements to award redemption user experience
We’re excited to share two product developments this week that make award redemption a more inclusive experience! These are:
1) All R&R Users can now browse the Reward Marketplace regardless of award history
Previously, redemption was only accessible to users who had received at least one award in the past. This meant that users who had never been awarded couldn’t access the Marketplace and see the value it brings which isn’t great for creating awareness and ultimately engagement.
This is no longer the case so these R&R users can now access the Reward Marketplace and browse around all the awesome offerings (including Amazon in the UK and the United States) – encouraging them to send an award or just feel great about receiving their first!
2) Employees in a different country to their program's 'home' locale can now make top-up R&R payments
Employees can now spend more than their reward balance using their credit/debit card in countries with currencies currently accepted by Reward Gateway, no matter what their program's ‘home’ country is set to.