SmartHub®

Our clients combine elements of the employee experience – recognition, benefits, wellbeing, communication tools, and surveys – into our employee engagement platform, SmartHub®. Each client’s SmartHub® is unique to them, it’s customized to their employer brand, as well as being intuitive and easy to use for both employer and employee – with anytime access on any device. SmartHub® forms the best-in-class employee engagement platform and is currently rated 4.5 out of 5 stars by reviewers on G2 Crowd.

• Available in all countries

Employee Discounts

Employee Discounts, also known as SmartSpending™, provides easy-to-use, genuine and sustainable employee discounts which can be accessed at any time on any device, used instantly in-store and online, and on top of retailer sales and promotions. Reward Gateway’s employee discounts are the largest revenue drivers for retailers in this space which gives us more flexible, instant, and exclusive levels of discounts which have the maximum impact on increasing employee take-home pay and appreciation.

• Available in the US, UK, Australia, New Zealand and Ireland

Employee Recognition and Reward

Our employee recognition programs provide employees with what they crave; Respect, Purpose and Relationship. The program includes monetary and non-monetary recognition which allow clients to embed a social, continuous recognition culture into their organizations. Each recognition program is customized to our clients' employer brands and tied to their company values for an emphasis on peer-to-peer, behavior-driven recognition. At any time and on any device, employees can send and receive eCards, redeem instant on-the-spot awards, and submit nominations, as well as receive awards for long service or other customizable awards. With the addition of the Social Recognition Wall, employees can like, react to, and comment on each other’s recognition to further embed a culture of continuous, value-driven recognition.

• Available in all countries, however the availability of some features and components depend on the country. 

Employee Communications 

To maximize the impact of all other elements we provide employee communication tools. Whether it is highlighting moments of recognition through great story telling or having an easy way to reach the right people at the right time with the right content such as important company updates. We work closely with clients to provide a platform which allows unlimited amounts of content – including blogs, videos, and pages which help to unite employees across the business. With the addition of interactive elements such as liking, commenting, reacting, and tagging, there is a continuous communication loop which helps to create a more connected, engaged workforce with real-time conversations. 

• Available in all countries.
  
  

Employee Surveys 

Using an employee Net Promoter Score (eNPS) survey removes the guesswork for clients who want to know the satisfaction levels of their employees. Efficient and easy to use, eNPS gauges the mood of a workforce by asking employees how likely they are to recommend their employer to a friend on a scale of 1 to 10. Surveys can be sent via email, shared via a link and/ or can appear as a pop up on a client's employee engagement platform. Clients can also get a deeper insight into the thoughts of their employees by using survey templates designed by industry experts, as well as having the option to create their own surveys. Our survey tools give our clients the freedom and flexibility to receive relevant insight from their employees on the areas and themes of engagement that matter most to them.

• Available in all countries.

Employee Wellbeing 

Employee Wellbeing, also known as The Wellbeing Centre is a holistic content and education resource covering the key pillars of wellbeing. It equips clients’ employees with the education and support they need to be the healthiest they can be, no matter their ability, age or stage of wellbeing journey. It includes 100s of fitness videos, mindfulness activities, 1,000s of recipes from Hello Fresh, and involves next to no implementation – so clients can get started right away! Plus add in information on your own wellbeing initiatives to increase awareness on all that you offer.

• Available in UK, Australia.

SmartTech™

SmartTech™ is the market-leading net payroll benefit in partnership with Currys PC World, putting the latest technology instantly in the hands of employees at the best price, interest-free. As Currys PC World offer over 5,000 products, from laptops and tablets to TVs and white goods, at over 900 stores across the UK, employees can get the products they need, when they need them – without the heavy financial outlay, fear of building credit card debt, or having to use dreaded payday lenders charging sky-high levels of interest. SmartTech™ is the ideal addition to a clients’ financial wellbeing initiative and allows them to offer a compelling new benefit with minimal impact to the HR budget and almost zero administration.

• Available in the UK and Ireland 

RG Childcare Vouchers

Our Childcare Voucher (CCV) offering is built, run and maintained entirely in-house by us and, since 2009, has saved employees over £54 million on childcare costs and clients over £25 million in NI savings. Due to impending Tax-Free Childcare changes, new employees are unable to sign up but by switching their existing programme to Reward Gateway, clients can take advantage of an easy and fully supported transfer process, automated calculations to reduce any risk and instant approvals. Employees can manage their CCVs online and on any device, whether a smartphone, laptop, tablet, and desktop computer. They can also manage their CCVs through our 24/7/365 Helpdesk which is available over the phone, email, and instant chat.

• Available in the UK only.

RG Cycle to Work

Our Cycle to Work (CTW) program is the most robust in the UK and is built, run, and maintained entirely by us in-house. We work in direct partnership with Halfords providing the widest choice in over 1,250 cycling retailers nationwide – including Halfords, CycleSurgery, CycleRepublic, tredz.co.uk, and over 800 independent bike shops. It is low on admin and provides automated calculations to reduce risk and give instant approval to employees. Since 2009, total employee savings stand at £7.6 million and total employer savings stand at £3.5 million. It's these numbers which make our relationship with Halfords strong and sustainable and why we have been able to add so many more stores for employees to redeem a bike, equipment, or both, nationwide.

• Available in the UK only.

Holiday Trading

Holiday Trading is a salary sacrifice benefit that HR can offer to allow their staff to purchase additional holiday days, or to sell some of their holiday days back to the company. Holiday Trading puts wellbeing into the hands of the employee – if they’re focused on financial wellbeing they can sell days for more money, if they want mental wellbeing and some more time from work they can buy some more days.

• Available in the UK only.

SmartPay™

SmartPay™ is the salary sacrifice and payroll benefits portal which combines all of a client’s salary sacrifice and payroll benefits into a central, manageable place – vastly reducing administration for HR professionals. It enables HR teams to simultaneously confirm employee requests, saving them time and effort, as well as auto-approving employees based on allowance or salary. This provides a better user experience for employees, less administration for the client, and ensuring they don't fall foul of a non-compliance risk.

• Available in the UK only.

Healthcare Cash Plan

Our Healthcare Cash Plan, from Westfield Health, allows employees to claim back money towards the costs of their essential healthcare. Their cover will lessen the impact of unexpected healthcare costs, allowing them to budget for things such as prescription glasses, eye tests, dental check ups, and essential physiotherapy. 

• Available in the UK only.

Employee Assistance Programme (EAP)

In conjunction with BHSF, Reward Gateway’s free Employee Assistance Programme (EAP) provides an early source of practical and emotional support for employees facing issues in their home or work life, before it impacts their performance at work. 

• Available in the UK only.