This week's release:
UK | SmartPay | Life Events now easier to manage with manual updates and approval options
A Life Event is something that happens to an Employee and may cause a change to their benefits. The Life Events can be submitted by the client (Long-term Sick or Parental Leave), or logged by the Employee (Entered a Civil Partnership or Gained a Dependent). Until now, clients have managed these Life Events via their SFTP Member File. Now, clients can manually log a life event for an employee within SmartPay via Payrolls > View Members > Events Management. Manual Life Events need to be configured in the Life Event setup first. This allows for greater flexibility for clients managing this on SmartPay.
We have also created the ability for employers to require approvals for employee-driven Life Events. This means that once an employee logs an event, the client will need to approve the request in SmartPay. Only once a Life Event is approved, the employee will be able to adjust their benefit selection. Employees will be able to log and track the status of their Life Events via a new tile on the SmartPay landing page.