SmartHub® | Client Welcome Pack

SmartHub® is the only employee engagement platform that centralizes industry-leading employee benefits, reward and recognition, wellbeing, and communication tools all in one place making it easy for HR to administer, and the employee experience better.

How does it work?

Customers use SmartHub® to create a branded and centralized place for employees to access employee benefits, discounts, perks, rewards, recognition, and communications. This increases the employee experience and increases overall employee engagement, and as a result, makes employees more productive, innovative, and better at making decisions.

Whether clients wish to reward their staff with industry-leading discounts, establish a recognition culture or simply educate staff on the full range of benefits, they can do all this and more with SmartHub®.

SmartHub® makes it easy to assemble a beautiful engagement platform in moments, featuring the things that are important to the organization or HR agenda. 

Using Reward Gateway's revolutionary SmartHub® Builder and tile design, clients are in full control of their content and layout, enabling them to effortlessly create rich and dynamic content. Simply pick a SmartHub® tile, drag it to the perfect spot, customize the content and select the segment group to view it.

What makes SmartHub® unique?

One-stop shop

SmartHub® is the only platform in the market that offers one centralized place where employees can go to access industry-leading employee benefits, discounts, reward and recognition, employer communications, wellbeing benefits, salary sacrifice benefits (UK only) and total reward statements.

Easy, secure sign in

For employees to feel confident in using their engagement platform, it needs to be easy to access but also secure so that any personal information is kept safe and never gets into the wrong hands. We offer both Single Sign-On (SSO) and Frustration-Free Login options for client programs, so that barriers to engagement are removed yet security is kept tight.

Employer branding

Reward Gateway provides full customized branding support, to ensure that our client's SmartHub® looks like a site created by their own organization – not a vendor.

Personalized for purpose

Each of our clients can fully personalize their SmartHub® so it achieves their exact goals and objectives to improve employee engagement.

Secure external integration

SmartHub® can easily integrate into other HR systems, such as Bamboo HR. It's highly secure using SAML integration.

Seamless, beautiful user experience

All of Reward Gateway's products are easy to use for both administrators and employees, with user experience at the heart of all our product designs.

SmartHub® is a place that employees want to use and come back to, helping to ensure employees get the most value out of the employee engagement solutions that employers invest in.

Exceptional client & employee service

We provide the industry’s best service levels with 24/7/365 employee support, one-on-one account management, and dedicated customer success teams who are there to maximize the employee engagement journey of their client.

Advanced measurement technology

We deliver extensive insights and analytics to measure the effectiveness of the benefits employees can access through their SmartHub®.

Benefits for employers

SmartHub® is a compelling solution for organizations that:

• Need to drive higher employee engagement
• Need to create a more consistent employee experience for accessing benefits, rewards and recognition, communication, and wellbeing solutions.
• Need to minimize the number of portals to manage.
• Need to reinforce the internal employer brand.
• Or any employee engagement challenge a company may have.

10 years of employee engagement experience and over 1,300 clients have enabled us to build an employee engagement platform that:

• Drives higher participation in benefits programs.
• Creates a centralized place for employees to access their company benefits and information.
• Saves time and reduces administration by centralizing all HR and company information onto a customized Hub so that HR can be more proactive and strategic.
• Reinforces - and often creates - the internal employer brand.
• Provides insights into the engagement with company communications and the usage of benefits, recognition, and wellbeing solutions.
• Satisfies IT and data security requirements by using a product with the ISO27001 security specification fully implemented.

Availability & Cost

SmartHub® is a chargeable product, available to Reward Gateway customers in all countries. For more information, speak to one of our Account Managers or Client Success Managers.