This shows the end-to-end process of ordering a car through Car Benefit.
- RG receives membership data from the client:
- keeps different payrolls
- keeps salary data for every user
- keeps other benefit selections
- segments the product
- User logs into the benefits platform and navigates to the Car Benefit page
- RG sends the user to the Tusker platform (via SSO)
- User lands on the Tusker platform
- Tusker collects additional information upon first login:
- email address
- salary data used to filter the visible cars
- Tusker collects additional information upon first login:
- User browses the list of available cars
- Cars are filtered in advanced based on CO2 emissions (client preference)
- User selects a vehicle, configures it and clicks "Calculate quote" (via API)
- Tusker sends an affordability check request to RG to make sure the person can afford the car
- RG runs an affordability check and returns a positive response.
- In case the user can't afford the vehicle, they're asked to choose another vehicle
- User completes the order:
- Tusker informs RG that the order has been placed (via API)
- RG creates the pending order, blocks the amount and displays it on the page
- Tusker sends the order to the client for approval
- Client reviews and approves the order
- Tusker orders the car and informs RG
- In case the client rejects the order, Tusker will inform RG and the user. RG would then unblock the amount and reject the order
- RG updates the order status to “Pending - On order” (via API)
- Tusker receives an expected delivery date
- RG updates the order status to “Pending - Expecting delivery” (via API)
- Car gets delivered
- RG updates the order status to “Confirmed - Car delivered” (via API)
- Tusker sends the deduction report to the client
Happy driving!
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