About Employee Surveys
Employee Surveys alerts are an extremely valuable comms channel that saves employees the time to personally find out everything that's happening in recognition on the platform which affects them.
We deliver onsite and email alerts so that employees never miss out on important updates.
Note
Onsite alerts are the only type that cannot be switched off by the employee.
Administrators cannot control who does or doesn't receive alerts. Alerts preferences are managed by the employee personally via /AlertCenter/Preferences.
The content of the alerts is not editable by the administrator.
Alerts
1. When you receive an eNPS survey
Title: One minute to make a difference at {company}
Supported channels: Email, Onsite
Frequency: Once the survey is sent out (within an hour after being published), then on each reminder (if any, depending of what the sender chooses they can be every day, every week, once per month) to all people who have not submitted a response
2. When you receive a non-eNPS survey
Title: We need your feedback: {survey title}
Supported channels: Email, Onsite
Frequency: Once the survey is sent out (within an hour after being published), then on each reminder (if any, depending of what the sender chooses they can be every day, every week, once per month) to all people who have not submitted a response
3. When you are given access to edit or view results for a survey
Title: {Name} gave you permission to edit and see results for the following survey - {survey title}
Supported channels: Email, Onsite
Frequency: Once someone has had permissions added to a particular survey. One alert is sent per survey a user is added to.