Employee Surveys - FAQ

Background

Support teams receive many questions regarding employee surveys. That's why this article contains a number of questions that commonly get asked about this topic. Each question listed below is linked to a separate FAQ article containing the answer.

Frequently Asked Questions

What types of surveys do we support?

How are Employee surveys distributed to the recipients?

What is the difference between “web-link” surveys and other surveys?

What is the difference between anonymous vs non-anonymous answers?

Can I filter survey’s responses by registration questions / user groups?

How can I send a survey to people who may not have accounts?

Why do the Employee Surveys display only 50 when I upload more than 50 recipients?

How to send a survey to a list of recipients if I don’t have their emails? Can I use a custom authentication for my surveys?

If I want to manually remind someone to complete my survey, how can I get a link to that survey? Can I use the link I see in my browser or email?

How can I add new or update existing recipients of an active survey?

What are “Survey frequency” and “Reminders” and how can I use them?

How can I view the results and will I be able to export them?

Why I don’t see the results of my Engaged Index survey?

How can I give someone else access to the survey I manage?

What happens if I try to access a web-link survey that has already closed?

Do survey alerts pop up on the app?