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Reward Gateway Agreements

Angie
  • Updated

Terms and Conditions

Specific details govern all agreements entered into with Reward Gateway for the provision of Services.

Data Processing Addendum

Reward Gateway has published a Data Processing Addendum containing provisions to help our clients with their compliance with the UK and EU GDPR. 

If you require a Data Processing Addendum, please download the above document, sign it and return it by email to your Client Success Manager. Upon receipt of a signed Data Processing Addendum by Reward Gateway, this agreement shall come into effect and legally bind the parties.

Sub-processor Information

Reward Gateway uses certain sub-processors to process Customer Personal Data and provide the services. This document lists the current third party sub-processors used by Reward Gateway.

Security Information

Information on Reward Gateway's Security policies and posture can be found in a dedicated section.

Reward Gateway for Small Business

We have a slightly different set of subprocessors for our Reward Gateway for Small Business product. Please see the following link

SmartSpending Go 

SmartSpending Go provides quick and cost-effective access to our market-leading retailer discount programme, SmartSpending™

Please see the following link for the SmartSpending Go Terms and Conditions. 

Page History

Document

Changes
This Page
  • Added new Terms and Conditions with Wellbeing+ One Time Use document for AUS
Terms and Conditions (US) -  August 2024
  • Addition of Fees and Payments clause 6.6 on interest added to overdue sums
Terms and Conditions (AUS) with Wellbeing+ -  August 2024
  • Addition of Fees and Payments clause 6.6 on interest added to overdue sums
  • Addition of Employee Wellbeing terms and conditions
Terms and Conditions (AUS) -  August 2024
  • Addition of Fees and Payments clause 6.6 on interest added to overdue sums
Terms and Conditions (UK) -  August 2024
  • Addition of Fees and Payments clause 6.6 on interest added to overdue sums
This Page
  • Update Data Processing Addendum - January 2023 with Controller / Processor roles for Reward Gateway clearly defined in Appendix 1.
This Page
  • Updated reference to UK and EU GDPR.
  • Updated Data Processing Addendum - November 2022 with UK and EU GDPR clearly defined.
  • Updated Sub-Processor Information - October 2022 to reflect removal of sub-processors.
This Page 
  • Added three new clauses ( 5.2, 5.3 5.4)in the T&C's under clause 5 Client obligations 
  • Amended clause 6. Fees and Payment ( 6.2) Added new clause 6.3
  • Updated Intelectual Property Clause 

All the above is applicable for all T&C's UK, AUS and USA in the first section of this page Terms and Conditions.
This Page 
  • Added new Terms and Conditions for Smart Spending Go together with the section at the end of this page 
Terms and Conditions (UK) -  June 2022
  • Updated Terms and Conditions (UK) -  March to Terms and Conditions (UK) -  June 2022  change in clause 42. Dynamic Benefits
This Page 
  • Updated Terms and Conditions (UK) -  March 2020 link with a change in clause 13.2.1 
This Page
  • Updated Sub-processor Information - September 2020 to reflect changes made following 'Schrems II' CJEU judgement
Data Processing Addendum - May 2020
  • Removed costs for reviewing penetration tests. Updated formatting
This Page  
  • Removed Link for the Updated Terms and Conditions November 2019 
  • Added new Link for the Updated Terms and Conditions March 2020
This Page
  • Updated Sub-processor Information - January 2020
This Page 
  • Added new Link for the Updated Terms and Conditions November 2019 
This Page
  • Updated Sub-processor Information - July 2019
This Page
  • Updated Sub-processor Information - March 2019
This Page
  • Updated Sub-processor Information - January 2019
This Page
  • Updated Sub-processor information
  • Fixed broken Security Information link
This Page
  • Reorder page sections 
Data Processing Addendum - April 2018
  • Add missing "Liability" section number.
Data Processing Addendum - March 2018
  • Initial publication.

 

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