How Can I Change My Fitness Tracking Device?

Use this article to edit your fitness tracking device preference to a new device.

Changing your fitness tracking device in Wellbeing+ is easy!

On our mobile app, please follow these steps below:

1. From your dashboard, select the menu bars in the top left corner
2. Select Settings, and then scroll down and select Device
3. Select your new device from the options and follow the prompts to connect
4. Confirm your new device!

Will I Lose My Previously Synced Data If I Change My Device?

While you won't lose any data synced for previous dates in your challenge, we recommend making a device switch either at the end of the day (once you've synced all steps from the original device) or early in the morning (before you've started stepping). This avoids any lost steps on the day of the swap, as Wellbeing+ will pull steps only from the device showing higher totals. Wellbeing+ will not combine steps from multiple devices synced in the same day.

Where Can I Find Instructions to Connect a Particular Device?

If you'd like specific instructions on connecting a particular device to Wellbeing+ (such as a Fitbit or Garmin), just navigate to the Getting Started page in the Wellbeing+ Help Center and select the article about connecting your device.