Engagement Reports – RG Help Center

Gain insight on user engagement in your client account with Engagement reports

Learn about Engagement Reports

This guide will cover what types of Engagement reports you can pull and what data each report will include. We'll also share recommendations on when to use each Engagement report.

Types of Engagement Reports

Challenge Chat Report

This report pulls a list of all challenge chat messages sent, who sent them, and any associated photos that were uploaded as part of a message.

Note: Photos will be linked, so please click into the link provided and then save the photo from there.

Example Challenge Chat Report:

Content Report

This report details how users engaged with your content. See the total number of likes received, who liked the content, total number of comments, and who left comments.

Example Content Report:

Daily Workout Report

This report details how users engaged with your Daily Workout module. See the total number of likes received, who liked the workouts posted, total number of comments, and who left comments.

Example Daily Workout Report:

Engagement Report

Use this report to see a ranking of users from most to least engaged during a specified timeframe. Rank is based on total number of app visits, likes, comments and chat messages sent.

Example Engagement Report:

When to Pull an Engagement Report

The Content and Daily Workout reports can be utilized to measure engagement with a particular article, video, or post that was shared in any particular challenge that contains these modules. Use these for your own reference or to recognize users for engaging with your shared content.

The Challenge Chat report can be used to highlight the motivating and supportive messages that were sent in chat. We find that many admins like to pull this report at the end of a challenge as a fun way to create a post-challenge wrap-up or use as promotional materials for the next challenge.

You can also highlight the engagement superstars of your challenge using the Engagement Report. By highlighting engaged users mid-way through your challenge or at the end, you'll give participants the opportunity to gain recognition for being a team player regardless of their activity levels.

Questions?

Contact our support team, or reference one of our other help articles on reports:

Happy stepping!