Wellbeing+| How to access Explore analytics and reports

Overview

Learn how to find Explore usage data for your organization with analytics and reports in the admin center. 

Please note: This feature is accessible depending on your organization's plan type and what has been enabled for your account. If disabled, you will not see this feature or any related elements in your account.

Accessing Explore analytics from the Explore tab

Account admins have access to Explore analytics within the Wellbeing+ admin center, where you can view detailed insights into your organization’s engagement with the Explore feature.

To view your organization’s Explore usage data, select the Analytics tab from the side navigation menu: 

From there, scroll down until you see the Explore* section. You'll see a preview of your your Explore analytics in this section, including Views by Topic and Most Popular Topic.

To view all of your explore analytics, select View All Explore Analytics in the right-hand corner:

*Don’t see Explore here? You may not have the feature enabled, or you may not have a Wellbeing+ plan that includes Explore access. Learn more here.

This page provides an overview of Explore data for your organization, including which content and topics are most popular at your organization and which participants are most engaged with the Explore feature.

For each section on this page, you can filter by year, quarter, or month to see data for that specific timeframe and easily access Explore reporting. Learn more about the data that is presented in each section below.

Explore at a Glance

• Views by Topic - See a breakdown of Explore views by content topic to determine which topics have been viewed most.
• Most Popular Topic - See both the topic with the most views and the specific piece of content with the most views within this topic. The associated tags for this specific piece of content will show here as well.

Top Engagement

• Most Popular - See a list of titles for the most popular content across the Explore feature at your organization.
• Most Engaged - See a list of users with the most Explore content views at your organization.
• Most Saved - See a list of titles for the most saved content across the Explore feature at your organization.

Total views

This section includes the total number of content views for each topic in explore. Views shown represent total views at your organization.

No data yet? Try checking back later.

When accessing your organization’s Explore analytics page, you may see a message that we’re still collecting Explore data for your organization. This may be because you just enabled the feature or your participants haven’t accessed the Explore feature yet. Please check back later to see data populate here.

In the meantime, you can also send an announcement encouraging your users to check out the new Explore feature! Access our Explore announcement template here.

Explore Reports

You can pull two Explore reports to see additional usage data for the Explore feature at your organization. Both reports have the option to choose a custom date range, which will allow you to pull data for a specified timeframe. Learn more about each report below.

Individual Usage Report

This report allows you to see individualized usage data for your organization. In addition to basic user data, this report includes:

• the date of each user’s most recent view
• the date of each user’s most recent save
• the total number of each user’s total views
• the total number of each user’s total saves

We suggest pulling this report if you are looking to see which users at your organization are engaging most with Explore content, or if you’d like to calculate overall engagement statistics for views and saves at your organization by combining the data in either the Total views or Total saves columns together.

Aggregate Usage Report

This report allows you to see aggregate usage data for your organization. When you pull this report, you will see a list of all Explore content available in the Explore tab, along with total views and total saves for the entire organization. The list of Explore content will also include the type of content, topic, and any tags associated with the content.

We suggest pulling this report if you are looking to see which Explore content has captured the most engagement at your organization. To see the most popular content at your organization, sort the report by highest views to lowest. You’ll also be able to view topics and tags within this report. If desired, filter the report by topics to see usage data for a specific category of content.