The Survey frequency section allows you to choose how often you want to run your survey. You can pick one of the following:
- One-off - the survey has one single campaign which is active until the survey finishes.
- Every X months - every 1, 3, 6, or 12 months a new campaign starts until the survey finishes Once a campaign finishes, a new one is automatically started. Recipients can submit their responses at any given time, but only once per campaign.
- Manually scheduled - similar to the Every X months but the difference is that campaigns should be manually created and can have different length. For example, a survey should be done once every year, but results should be collected only at the beginning of the year. In this case, at the start of each year, a new campaign should be created and made active for a few weeks. Once the campaign finishes, no one will be able to submit new responses, but the survey will be still active, waiting for the next year and next campaign.
The Reminders section allows you to select how often people who have not yet completed the survey will be notified. Admins can pick No reminder, which means that no one will receive any additional notifications after the very first one when the survey is published. Admins can pick Every day to send a daily reminder to people who have not yet completed the survey. In addition to automatic reminders, admins will be able to trigger them manually, but this is only possible once per day via the Send reminder button for every survey.