The employee will always receive a reply from us asking them to confirm the details of the transaction before it goes ahead. If the employee is happy to proceed, they will need to reply to that message with their card security code, otherwise, the transaction won't complete.
Voucher Top Up by Text - FAQs - What if the Employee Sends an Incorrect Text (Missed Digits, Incorrect Info, Wrong Denominations, Sent in Error)? (for UK only)
