Overview
In this article we will look at Preload and Hybrid Onboarding Client Program programmes which allow email address update for the members. Please note this needs to be enabled on a preload programme before members can update their email addresses. For programmes with SFTP provisioning integration being provision master, it needs to be untoggled before allowing email address changes by members.
For information on managing other security settings on a client program see the following article.
Once enabled on a preload programme:
- Members will be able to update their email address in My Account > Security.
- Client admins with the Member Access Control Administrator access role will no longer be able to update any member's email address in Members > Browse Members > Options > Edit.
- Any further changes to email address via membership uploads will be ignored.
When ‘Allow member to change their email address’ option is enabled
- How this works on self-registration programme (Hybrid Onboarding)
- Members can update their email address in My Account > Security Centre
- Client admins with the Member Access Control Administrator role cannot update member emails (neither Members > Browse Members > Options > Edit, nor via membership uploads)
- This can only be done for members with an empty License Key (aka Payroll ID)