Account Access - I Received an Email to Say My Account Has Been Withdrawn

Description

This article explains what to do if you have received an email telling you your account has been withdrawn. This information is for members who may receive this type of email.

Details

For the security of employees' personal data, your company's People team manages the employee database for your account, and are always best-placed to confirm the formal status of your account at any time, when required.

The database is often updated/refreshed into our systems. Any errors which may occur during this process, or any internal changes/updates made to your profile, may sometimes result in the emails you have received. The status is usually resolved in a short period of time.

A quick log in to your account, will always confirm the actual status of your account at any time. 

If any 'withdrawn' status lasts for more than a day, your People team will be best-placed to accurately advise you in those instances.