Social Recognition takes peer-to-peer and manager-to-peer moments of recognition and makes them public by adding them to a social media interface/scrolling wall feed - the Social Wall.
Read on to learn more about the key features that can help clients promote a culture of meaningful recognition through the Social Wall.
Shared recognition moments
All recognition moments sent through eCards, InstantAwards™ or Nominations can be shared to the Social Wall.
At the implementation stage, clients can decide which of these products they want the Social Wall to host. For any products that are not added to the Social Wall, all recognition will be sent privately (i.e. only forwarded to the recipient, and never shared).
Please note: Nominations will be posted to the Wall once they have been approved and the relevant awards have been sent to the recipients
If any messages are posted by accident or are inappropriate, the sender, the receiver, and the HR administrator all have the ability to remove the post at any time.
Comments and reactions
Every recognition moment shared on the Social Wall comes with a reaction toolbar and a comment box, visible to everyone in the organization so colleagues can extend their congratulations to those recognized. Employees can also react and reply to any comments other colleagues have left.
Range of reactions available
Comments and replies
If any comments are posted by accident or are inappropriate, the sender, the receiver, and the HR administrator all have the ability to remove the post at any time.
Clients who prefer to display recognition moments without the option to react and / or comment can get in touch with their Client Success Manager to request that reactions and / or comments are disabled.
Downloading and printing recognition moments
Employees have the ability to download any of the public recognition moments they have sent to others or received, directly from the Wall. HR administrators also have access to this option.
This makes it easy to print the recognition message and artwork, which can help engage employees who work offline.
Filtering the most relevant content
Filters help employees refine their feed, and enable them to get further insight into recognition happening in different areas of the business. For example, if an employee wants to take a look at the recognition happening in a specific location or department, filters allow them to do so.
- Filter the recognition moments on the Wall based on the sender and/or recipient (as long as they are registered users)
- Narrow down results to one or more specific employee groups
- Type in their desired filters in a search bar, and see results through an auto-complete function
Please note: available filters vary for each client, as they depend on the employee data clients supply through their eligibility files. To understand what filters are available and request that they are added to the Social Wall, clients can contact their Client Success Manager or the Client Support Team.
Sending recognition from the Social Wall
The Social Wall also offers a starting point for employees who want to recognize colleagues with eCards orInstantAwards™.
If eCards are available on the program, all employees who are eligible to send them will see a ‘Send eCard’ button.
If Instant Awards are available on the program, managers who have been assigned recognition budgets will see a ‘Send Award’ button, which won't be visible to anyone else.
At the end of the sending flow, they will be able to choose whether to 'Send & Share' their recognition moment (i.e. display it on the Social Wall for others to react and comment), or 'Send Privately' (i.e. send it to the recipient without sharing it on the Wall).
Clients who want recognition moments to always be displayed on the Social Wall can get in touch with their Client Success Manager to request that the 'Send Privately' button is disabled.
The Social Wall hosts a Birthday tile, to make it easy for employees to learn about their colleagues' birthdays and send them recognition to celebrate.
- The tile shows the birthdays of registered users, up to three weeks in advance
- Content is based on the dates of birth clients have uploaded through their eligibility files
- Year of birth and age are never displayed
- Birthdays are hidden by default when employees first register. Users who want their birthdays to appear on the tile can opt into sharing them from their Profile on the site
Clients who do not want the Birthday tile displayed on the Social Wall can get in touch with their Client Success Manager to request that it is disabled.
Availability & Cost
Social Recognition is a chargeable product, available to Reward Gateway clients in all countries.
To speak to one of our Consultants or Client Success Managers about eCards, send us a message and we’ll respond within 24 hours.