Terms and Conditions

Specific details govern all agreements entered into with Reward Gateway for the provision of Services.

• Terms and Conditions (UK) -  September 2022
• Terms and Conditions (US) - September 2022
• Terms and Conditions (AUS) - September 2022

Data Processing Addendum

The General Data Protection Regulation (GDPR) came into force on 25th May 2018 across Europe. Reward Gateway has published a Data Processing Addendum containing provisions to help our clients with their compliance with the GDPR. 

Our latest (May 2020) DPA no longer includes costs for reviewing penetration tests and has some updated formatting. 

• Data Processing Addendum - May 2020

If you require a Data Processing Addendum, please download the above document, sign it and return it by email to your Client Success Manager. Upon receipt of a signed Data Processing Addendum by Reward Gateway, this agreement shall come into effect and legally bind the parties.

Sub-processor Information

Reward Gateway uses certain sub-processors to process Customer Personal Data and provide the services. This document lists the current third party sub-processors used by Reward Gateway.

• Sub-Processor Information - September 2020

Security Information

Information on Reward Gateway's Security policies and posture can be found in a dedicated section.

• Security Information

Reward Gateway for Small Business

We have a slightly different set of subprocessors for our Reward Gateway for Small Business product. Please see the following link

• Reward Gateway for Small Business Agreements

SmartSpending Go 

SmartSpending Go provides quick and cost-effective access to our market-leading retailer discount programme, SmartSpending™

Please see the following link for the SmartSpending Go Terms and Conditions. 

• Smart Spending Go 2022 Terms and Conditions (UK)
• Smart Spending Go 2022 Terms and Conditions (AUS)

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