Reward Gateway test all emails in EmailOnAcid. Most modern desktop email and web clients are compatible.
IPs & Domains Used
Reward Gateway sends transactional emails and bulk emails from the dedicated IP addresses below.
|Email domain||IP address|
18.104.22.168 (Zendesk Support)
The following domains provide some web content, such as images, for email messages sent by Reward Gateway.
These domains serve HTTP/HTTPS content.
Occasionally we'll ask for feedback on your experience with our products and services. This is run by our partner Delighted. These emails will come at the end of your Implementation process and at various points after launch.
These emails will be sent only to our primary contact (usually someone in Human Resources).
If you do not receive emails from us after following this guide, our Client Support Team is available to help. Please see our Troubleshooting Guide for next steps.
Do you have SPF records?
Yes. SPF records are configured on the relevant domains for the appropriate IP addresses.
Do you use HTML emails?
Yes. HTML is used in emails with assets loaded from the IPs/hostnames provided above.