Recognition In Your Company Dashboard - Overview for Clients

Introduction

This article gives an overview of the Recognition in your company dashboard in Insights Hub. It covers the main benefits, how to get to and use the dashboard, common use cases, and what to expect from the experience. It's written for client admins, programme owners and reporting users who have access to dashboards in Insights Hub and want to understand recognition activity, participation and trends across their programme.

How To Access the Recognition in Your Company Dashboard

Client users with the Reports Viewer role can access the Value Statement through Insight Hub.

> Log into your platform

> Go to Account > Insights Hub:

> On the Insights Hub page, locate and select the Recognition in your company option:

Note: The options you see on left-hand menu is dependent on programme configuration and available products.

Core Features Summary

Headline Metrics

• Total number of recognition: Shows the total volume of sent and received recognition moments in the selected period

• Recognition engagement: Shows the percentage of employees who have either sent or received recognition, or both

• All receivers: Shows the percentage of employees who have received recognition

• All senders: Shows the percentage of employees who have sent recognition

These metrics provide a quick snapshot of programme reach and activity.

Recognition Sent By Role

• Recognition sent divided by role: Compares recognition sent by managers versus non-managers

• Recognition sent divided by role over time: Shows how sent recognition changes across time for each role group

Recognition Received By Role

• Recognition received divided by role: Compares recognition received by managers versus non-managers

• Recognition received divided by role over time: Shows how received recognition changes across time for each role group

These views help identify differences in recognition behavior across employee groups and can highlight uneven participation.

Recognition Type

• Recognition type: Shows the mix of supported recognition categories, such as eCard, Instant Award, and Nomination / Award File Plus.

• Recognition sent over time: Shows how recognition volume changes over time, grouped by recognition type

This helps users understand not only how much recognition is happening, but also what kinds of recognition are most commonly used.

Recognition Moments Flow

• Recognition moments flow: Shows recognition flow between sender and receiver departments where sufficient department data exists

Recognition Types Breakdown

• eCards tab: Shows the distribution of eCards by eCard type

• Nominations tab: Shows the distribution of nominations by nomination type

• Instant Awards tab: Shows the distribution of instant awards by award type

This allows users to explore the detailed mix of recognition content within each category while keeping the same dashboard context.

Year-over-year Comparison

• Recognition sent vs number of senders compared to same time last year: Compares current recognition volume and sender count against the equivalent prior-year period

This is useful for spotting growth, decline, and seasonal patterns.

Leaderboards

• Senders leaderboard: Ranks members who sent the most recognitions

• Receivers leaderboard: Ranks members who received the most recognitions

Leaderboards support recognition culture analysis and can help identify highly active participants, subject to visibility and PII restrictions.

Shared Controls

• Date range selector: Applies one shared time context across all charts

• Add Filters: Lets users analyze data by selected enterprise or group fields

• Export: Supports download of dashboard data for the current filter and date context

• Back to Dashboards: Returns the user to the dashboards list while preserving prior list state

The Recognition in your company dashboard puts recognition activity, participation, trends and breakdowns for your programme in one place. You don't need to pull data together by hand to see how recognition is being used across your organization.

Personalization Options

• Choose the time period you want to review with the date range selector. It shows the last 90 days by default.

• Use filters to focus on specific groups of employees.

• Every chart updates together when you change the dates or filters, so the whole dashboard always shows the same view.

Value for HR teams

• See recognition performance across your programme in a single view.

• Analyze recognition faster by time period, employee group, role, department and recognition type.

• Find areas where engagement could improve and track trends over time, including comparisons with the same period last year.

• Export the dashboard as a PDF to share with stakeholders.

Value for employees
The dashboard helps HR teams understand how recognition is being sent and received across the organization. This insight can be used to encourage more people to take part and to make sure recognition reaches employees across roles and departments.

1. Go to Insights Hub and open Dashboards

2. Select Recognition in your company

3. Review the headline metrics and charts

4. Optional: change the date range and select Apply

5. Optional: select Add Filters to focus on specific employee groups

6. Review the updated trends, and breakdowns

7. Optional: select Export to download the dashboard as a PDF

8. Select Back to Dashboards to return to the Dashboards list

• Checking programme health: See how many recognitions have been sent and what share of employees are sending and receiving them.

• Understanding participation by role: Compare how much recognition managers and non-managers send and receive, and how this changes over time.

• Reviewing how recognition is used: See the mix of eCards, Instant Awards and Nominations, and which categories are used most within each type.

• Seeing recognition between departments: Find out which departments recognise each other, where department data is available.

• Comparing with last year: Compare recognitions sent and the number of senders with the same period last year.

• Reporting to stakeholders: Export the dashboard to support internal reviews and programme updates.

The dashboard is a self-service view of recognition performance for client admins and reporting users with access to Insights Hub dashboards. It opens with headline metrics:

• Total number of recognitions

• Recognition engagement

• All receivers

• All senders

Below these are charts showing recognition by role, recognition types and their breakdowns, recognition flow between departments, and year-on-year trends.

All charts use the same date range and filters, so you can change your view in one step. Hover over or focus on a chart to see exact figures. Some sections only appear when your programme has the relevant data. For example, a section may show only the recognition types available to you. This keeps the dashboard relevant to your setup and avoids empty or misleading charts.