Programme configuration
In order to enable languages on a programme, you must:
1. Visit the programme (scheme) page
2. Click 'General Settings' and 'Manage Languages' - here, you can enable new languages for the programme
Here you will see the latest list of languages supported on the Reward Gateway platform:
3. Now, the language drop-down will appear for your members (once selected, it is remembered across sessions and devices)
Important notes:
- As of June 2024, only French, Dutch and Italian languages have had human translators validate the quality of the automated translations. This list will grow in the future.
- User or client generated content (e.g. SmartHub tiles, SmartHub Pages, Menu items, Blogs) should be manually added in each language. This is by design, as automated translations are not 100% accurate.
- Segmentation is a powerful tool in localising the content on your platform, including SmartHub layouts / tiles, SmartHub Pages and Blogs.
Language codes in membership uploads
Listed below is a set of languages supported by all Reward Gateway Platforms. An ISO language code MUST be passed with an eligibility file for these to be set as the preferred language for a member.
Language | Language Code |
English - United Kingdom (recommended)
|
en_GB
|
English - Ireland
|
en_IE
|
English - Australia (recommended)
|
en_AU
|
English - United States (recommended)
|
en_US
|
English - New Zealand
|
en_NZ
|
English - Belgium
|
en_BE
|
English - Canada
|
en_CA
|
English - Luxembourg
|
en_LU
|
Welsh
|
cy_GB
|
French - France (recommended)
|
fr_FR
|
French - Belgium (recommended)
|
fr_BE
|
French - Canada
|
fr_CA
|
French - Luxembourg
|
fr_LU
|
Dutch - Netherlands
|
nl_NL
|
Dutch - Belgium (recommended)
|
nl_BE
|
German
|
de_DE
|
Spanish - Spain
|
es_ES
|
Spanish - United States
|
es_US
|
Portuguese - Portugal
|
pt_PT
|
Italian (recommended)
|
it_IT
|
Indonesian
|
id_ID
|
Japanese
|
ja_JP
|
Chinese - China
|
zh_CN
|
Chinese - Taiwan
|
zh_TW
|
Chinese Traditional (coming soon)
|
zh-Hant
|
Chinese Simplified (coming soon)
|
zh-Hans
|
Polish
|
pl_PL
|
Romanian
|
ro_RO
|
Thai
|
th_TH
|
Turkish (coming soon) |
tr_TR
|
Important notes:
- In the table above, 'recommended' languages have not only been machine translated, but also verified and improved by human translators.
- Separately to 'Preferred Language' you can use the 'Country Code' field (2-letter codes) to set the location of an employee. You can find the full list of 2-letter codes here.
- As of July 2024, The 'License Country' field (3-letter codes) is still supported in membership uploads. However, we recommend using 'Country Code' (2-letter codes) in alignment with the latest ISO standards.
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