Can members with an access level of "No Access" in BambooHR be imported into Reward Manager?
No, BambooHR does not provide us with any data for users in that access level. This can result in revoking users in our system if already provisioned accounts are added to this access level.
How to prevent provisioning accounts for some members (i.e. contractors)?
The only way to do this is to give those members an access level of "No Access" in the BambooHR platform. Please note that if those members have any other additional access levels they will still get provisioned.
Why am I getting the "Your account does not have sufficient permissions to fetch the necessary data from BambooHR. Please, use an account that can fetch every member and their fields" error message on the Mapping step?
This happens when your BambooHR integration is authorized by an account that does not have admin permissions in BambooHR. In this case, you need to navigate back to the Authorize step, revoke access and then authorize the integration again with a BambooHR account that has full access.
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