Jack Chandler
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Articles
Recent activity by Jack Chandler-
Member relocation and funds FAQs
Can a member's locale be changed? Yes, as long as there are no monetary transactions or funds within the membership account. However, if there are monetary transactions or funds within the account,...
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Harassment and Bullying Support from Health Assured for UK only
Employers now have a legal duty to take reasonable steps to prevent sexual harassment and create a safe working environment. You can read more about the new protections on the Gov.UK website. To he...
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How to show or hide your birthday or work anniversary date
Birthdays and work anniversaries are hidden by default. However, if they were previously shown, you can hide them or unhide them later from your User Profile page. From the Homepage, select Accoun...
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Gifting Hub FAQs
Does the Gifting Hub need switching on? No, the Gifting Hub will be switched on automatically. Is it possible to disable the Gifting Hub feature? Currently, the Gifting Hub cannot be turned off. Ho...
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What is Gifting Hub?
The Gifting Hub, which you can access through your usual Discounts platform, allows you to send a discounted, personalized eGift card in three easy steps – all you need is the recipient's email add...
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Health Assured Complaints Procedure for UK only
Feedback is critically important to developing and improving business practices. We are always disappointed to receive any complaint but please be assured that Health Assured takes all complaints v...
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Adding further counselling session with Health Assured for UK only
The following article provides information on the processes surrounding arrangements for additional counselling services. Requests from an Affiliate Counsellor If a clinical practitioner deems it b...
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mylifestyle Communications Toolkit material for employee engagement
To help you engage employees with your benefits platform, we’ll share themed content and run regular user engagement campaigns. Additionally, you'll receive updates via our Spotlight Newsletter and...
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How To: Manage an Instant Awards program
Before you begin, you'll need to contact your account manager to create the new programme template. Once completed for you, it will look like the below example and you can continue with completing ...
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Setting up and disabling Multi-factor Authentication
Multi-factor authentication (MFA), or 2FA, is highly recommended as an extra security measure to ensure your account stays safe. It’s quick and easy to set up and, if needed, can be removed at any ...