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Jack Chandler
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Articles
Recent activity by Jack Chandler-
Setting up and disabling Multi-factor Authentication
Multi-factor authentication (MFA), or 2FA, is highly recommended as an extra security measure to ensure your account stays safe. It’s quick and easy to set up and, if needed, can be removed at any ...
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How to manage Instant Award pots via Bulk Upload
From the Instant Awards programme admin page, select Manage Award Pots > Bulk Change. Main Budget Owners will see this same option when they log in to Reward Manager; it will allow them to change p...
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Programme Logo Design Guide
Introduction The Programme Logo is part of the branding of the Reward Gateway Edenred Platform. In this Guide, we will introduce a few basic rules to make your Programme Logo stand out in a practic...
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How to Redeem Your Rewards
Once you receive an award, you will get an email that lets you redeem that award for an Instant Voucher. If you cannot find the email or have lost it, just head over to the platform, go to your Acc...
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What is the Help Center?
The Help Center is the main global platform where support and information can be found for all our products and services. The Help Center aims to provide sufficient information to allow users to se...
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How to log out of Reward Manager
When sharing devices, such as a laptop, it is good common practice to ensure you log out of all your logged-in sessions before handing over the device. With regards to Reward Manager, this is parti...
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Instant Cards and receiving cash back
As of June 10, 2024, for US and Canada SmartSpending only, we’re switching our discounted Instant Cards to receive cash back when purchasing Instant Cards. This update will allow us to offer better...
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Video: How to navigate the Childcare Vouchers account for UK only
The video below includes the following user actions in the Childcare Vouchers account: How to add carers to your account How to schedule payments to different carers How to change your contributio...
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What happens to an employee's Childcare Vouchers if they leave a company? for UK only
Childcare Vouchers (CCVs) can't legally be withdrawn as cash but a client's employees can continue to access their vouchers even if they leave the business. Normally, employees who become ineligib...
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Do RG Childcare vouchers expire? For UK only
Electronic Childcare vouchers do not expire. The CCV balance will remain usable for as long as the account remains active. Any account without any activity (login) will be closed after 24 months an...