Zig Stegner
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Articles
Recent activity by Zig Stegner-
Core Platform - Member Relocation and Funds FAQs
Introduction This article outlines the rules for members who wish to edit their current accounts and highlights key considerations to ensure a smooth transition. Can a member's locale be changed? Y...
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Core Platform - How to show or hide your birthday or work anniversary date
Introduction This article explains how to show or hide your birthday or work anniversary on the core platform. How to show or hide your birthday or work anniversary date Birthdays and work anniver...
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Membership File - How to Fix 'Missing Demographic Data' Via the R1 Report
Description This article describes how to fix missing demographic data via the R1 Report (Registered Users Report). This would appear in Reward Manager, under Members > Update Membership List, afte...
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Registration Questions - How to Merge Categories In the R1 Report
Description This article describes how to merge Categories in the R1 Report (Registered Users Report). This would be done in Reward Manager, under Smart Products > Smart Insights > Reporting Back...
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Integration - Membership Data Validation
About Membership Updates In order to provision your uses on the Reward Gateway platform we require regular membership updates. These can be carried out by our range of integrations which can work i...
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Integrations - Registration criteria for RG programs
Preloaded Members (Preferred) With this option, all employees will receive an activation / welcome email without having to register themselves. This is our preferred method, because a client simp...
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eGift Cards - Ordering Retail eGift Cards in Bulk for Australia only
Introduction Reward Gateway is pleased to provide our clients with the capability of ordering retail eGift cards in bulk, to use for specific initiatives. Thanks to our unrivalled access to, and re...
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SmartTech™ - Employee FAQs
What happens if I don’t use my voucher straight away? Your voucher is available to use for up to 2 years after you first receive it. However, please remember that prices are updated every day so if...
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Integrations - How to Troubleshoot Single Sign-on Errors
Introduction This article will explain how you can find out what is causing a Single Sign-On error. In order to troubleshoot the error, you need to go to the Integration Dashboard, click on Tools...
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SmartTech™ - Employer FAQs
Give your people the gift of affordable technology and white goods. Repayment periods and scheme limits The repayment period options for SmartTech are 6, 7, 8, 9, 10, 11, 12, 18, 24, 36 and 48 ...