Irena Ajruloski
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Activity overview
Latest activity by Irena Ajruloski-
Irena Ajruloski created an article,
SmartSpending™ - FAQs - What Happens When Employees Need Help?
Help is always at hand, 24 hours a day, 7 days a week. To find it, all employees need to do is tap the menu button on the top left and then tap ‘Help’. They'll be whisked to our online chat feature...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - What Happens With an Employee’s Order After Placing a Transaction That Is Classified as Fraudulent?
When it comes to making purchases, we aim to provide the best experience possible. To achieve this we need to have security as a top priority. Depending on various parameters of the employee’s acco...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - How Long Does it Take for a User to be Signed Out of the App?
When a member logs in to the App, they're issued a couple of tokens: an access token that is short-lived (1 hour) and a refresh token that is long-lived (3 months). While the refresh token is valid...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - What Happens When an Employee With a Locked Account Tries to Log Into the App?
If the employee’s account is locked, when they attempt to log in, we’ll show a message that the account has been locked due to security measures and advise the member to go to the desktop site to s...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - Why Are Some of the Offers Only Available on the Desktop Site?
In these cases, we're restricted by the retailer's ability to provide their offers through a mobile device – such as their systems being unable to track Cashback links. It would be unfair to the em...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - What Savings Types Are Available on the App?
Saving money via the app can be done by purchasing Instant Vouchers at a discounted rate, using Cashback offers when shopping on your phone, and by topping up existing Reloadable Cards (UK only).
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - Are There Any Push Notifications for the SmartSpending™ App?
There is. We use push notifications to let employees know if something has been left in their basket, and when there is a new selection of promotions – such as the Deal of the Week or Top Offers – ...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - If Things Are Placed in the Basket on the Website Will They Appear in the SmartSpending™ App’s Basket?
Yes, this what we call a 'unified basket'. If an employee starts a purchase on the website which is not completed, it will also appear in the app’s basket for checkout – and vice versa!
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - Can Vouchers be Marked as Used?
Yes, employees are able to mark their vouchers as used to when there is no balance remaining on them. This makes the Instant Voucher section of their app much cleaner and allows employees to access...
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Irena Ajruloski created an article,
SmartSpending™ - FAQs - How Can Employees Find and Use Purchased Instant Vouchers?
Instant Vouchers will be saved into the app’s digital wallet. And this is the same whether they're purchased in the app or on the website. To find them, tap the menu button in the top left of the a...