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  1. RG Help Center
  2. IT & Integrations
  3. FAQs

FAQs

  • Integrations - Enabling Web Access - Custom Domains FAQ - What Happens to the Custom Domain if We Part Ways?
  • Integrations - Enabling Web Access - Custom Domains FAQ - Why Can I Not Point My DNS Records at Your IP?
  • Integrations - Enabling Web Access - Custom Domains FAQ - Can We Use HTTPS or an SSL Certificate on the Redirection Domain?
  • Integrations - Enabling Web Access - Custom Domains FAQ - Do You Support Framed Redirects?
  • Integrations - Enabling Email Access - Allow Lists FAQ - Do You Support All Email Clients?
  • Integrations - Enabling Email Access - Allow Lists FAQ - Do You Use HTML Emails?
  • Integrations - Enabling Email Access - Allow Lists FAQ - Do You Have an Email Security Setup?
  • Integrations - BambooHR FAQ - Why Am I Getting the "Your Account Does Not Have Sufficient Permissions to Fetch the Necessary Data From BambooHR. Please, Use an Account That Can Fetch Every Member and Their Fields" Error Message on the Mapping Step?
  • Integrations - BambooHR FAQ - How Can We Prevent Creating Accounts for Some Members (i.e. Contractors)?
  • Integrations - BambooHR FAQ - Why Is a Member Who Is Not in the "No Access" Level Getting Revoked/Their Account Is Not Being Created?
  • Integrations - BambooHR FAQ - Can Members With an Access Level of "No Access" in BambooHR Be Imported Into Reward Manager?
  • Integrations - Microsoft Teams FAQ - What Is the User Information Being Read/Collected From the Teams Instance When Allowing User.read.all?
  • Integrations - Microsoft Teams FAQ - Are You Referring to All Channels & Groups Across the Organization When Allowing This Permission Team.readbasic.all?
  • Integrations - Microsoft Teams FAQ - What Basic Profile Information Is Read When Allowing the Permission OpenID?
  • Integrations - Microsoft Teams FAQ - What Is the List of Channels When Allowing the Permission Channel.readbasic.all?
  • Integrations - Microsoft Teams FAQ - Why Does Reward Gateway Need to Be Able to Read All Users' Full Profiles and What Security Is in Place to Protect Sensitive and NPPI Data Obtained?
  • Integrations - Microsoft Teams FAQ - Why Does Reward Gateway Need to Be Able to Manage All Installed Teams Apps in Teams?
  • Integrations - Microsoft Teams FAQ - Why Does Reward Gateway Need to Manage All User's Teams apps?
  • Integrations - Microsoft Teams FAQ - Why Does Reward Gateway Need the Ability to Read the Names and Descriptions of All Teams?
  • Integrations - Microsoft Teams FAQ - Why Does Reward Gateway Need Access to Data Offline?
  • Integrations - Microsoft Teams FAQ - What Does Reward Gateway Do With the Ability to Read All Channels in Our MS Teams Instance and Why Is This Needed?
  • Integrations - Microsoft Teams FAQ - What Does Reward Gateway Do With the Ability to Read All Apps in Our Catalog and Why Is This Needed?
  • Integrations - Microsoft Teams FAQ - Where Is Our Personnel Data Stored Offline, Is it Encrypted, and What Security Measures Are in Place?
  • Integrations - Microsoft Teams FAQ - What Processes and Procedures are in Place to Update the Application and the Connect+ Bot If/When There Are Security Vulnerabilities Identified?
  • Integrations - Microsoft Teams FAQ - What Secure Code Testing Is Done on the Application and the Connect+ Bot?
  • Integrations - Microsoft Teams FAQ - What Secure Coding Training and Practices Are in Place for the Development of the Connect+ Bot and the Application?
  • Integrations - Microsoft Teams FAQ - Is All Traffic Between Reward Gateway and MS Teams Encrypted in Transit?
  • Integrations - Microsoft Teams FAQ - What Tests Does Microsoft Conduct On the Teams Integration?
  • Integrations - Microsoft Teams FAQ - What Information Is Stored?
  • Integrations - Microsoft Teams FAQ - How Do We Get Notified of Changes/Updates With the Integration?
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