Background
Support Teams get many important questions regarding Employee Recognition and Reward. This article lists several. questions regarding AwardFilePlus™. Each question listed here is linked to an individual FAQ article that provides the answer.
Frequently Asked Questions
Q: Is there a timeframe on cancelling batches or can this be done at any time?
Q: What are ‘Awaiting Invoice’ and ‘Invoice Raised’ statuses?
Q: In which situations can we get an empty batch?
Q: Are On-site alerts always on or does this depend on whether the client is or isn’t on auto-claim?