Background
Support Teams get many important questions regarding Employee Recognition and Reward. This article lists several. questions regarding AwardFilePlus™. Each question listed here is linked to an individual FAQ article that provides the answer.
Frequently Asked Questions
Is there a timeframe on cancelling batches or can this be done at any time?
What are ‘Awaiting Invoice’ and ‘Invoice Raised’ statuses?
In which situations can we get an empty batch?
Are On-site alerts always on or does this depend on whether the client is or isn’t on auto-claim?