Introduction
The Engaged Index™ measures a group’s commitment and motivation to act in the best interest of your company.
Measuring the Engaged Index helps a company track whether the changes being made are having an impact. As the scores increase over time, it shows that the actions being done are helping reduce stress and overcome barriers, and that the team is better aligned and more productive, which shows up on a company's bottom line.
There are four indicators that make up the Engaged Index:
- I am motivated to go above and beyond what is expected of me in my job.
- I would stay with this company if offered a similar job elsewhere for slightly higher pay.
- Likelihood to recommend the work environment.
- Likelihood to recommend the company's products and/or services.
The number is achieved by subtracting the percentage of those who scored at least three of four Engaged Indicators 0 through 6 from those who scored at least three of four questions 9 or 10.
In this example, 35% of people scored at least three indicators a 9 or 10 and 11% scored at least three indicators a 0 through 6. The difference in 24, which is how we get to an Engaged Index score of 24.
Keep in mind that because this score is achieved by subtracting the percentage of one group from another, the Engaged Index is on a scale of negative one hundred to one hundred. We recommend leaders and managers focus more on the trends in their team's or company's scores rather than the score itself.