Boost - FAQs

Background

Support teams receive many questions regarding Boost. This is why a selection of frequently asked questions has been listed in this article. Each of the questions below is linked to an individual FAQ article that contains the answer.

Boost Configuration

Can I set a limit on how many times a recognition can be boosted?

I have Global R&R, can I still have Boost?

How do I add money to my Boost balance?

Can I control how much a Boost is worth?

How often can my Boost Budgets be refreshed?

Is Boost available on the Connect+ app?

Can Boost be set up with Segmentation, so only certain users/groups/departments can send Boost top-ups?

Can Boost top-ups/allowance also be taken directly from the main client award balance or does it always have to be taken from a specific Boost award pot?

Boosting Recognition

Which types of Recognition can I boost?

Can I boost an eCard sent to multiple people?

Can I boost an eCard I received or sent?

Can I boost an eCard more than once?

Can a boost be cancelled?

Boost Reports

What reports are available on Boost?