Member Relocation and Funds - FAQs - What Happens to Existing Funds on an Account If a New One Is Created?

Funds cannot be transferred between accounts. We strongly recommend that members withdraw all monetary awards from their account before relocation, even if the destination uses the same currency (such as Euros), as a new account will be created for them that cannot receive previous funds.

Note: If a member's account is deactivated before withdrawing existing funds, they cannot be recovered.