Member Activation Emails - FAQs - How Long Are Our Activation Emails Valid?

On preload programmes, we send out activation emails to members who would then need to click the link in the email to validate their email address and activate their account. These emails are valid for 21 days.

Our 'magic code' emails are valid for 14 days. These are sent with every requested magic code. If a member has not requested a code but have received and email, they can lock their account via the email.