Gifting Hub - FAQs - What Is the User Journey Once a Gift Card Has Been Received?

The recipient will receive an email notifying them about their eGift. The email will include a unique URL, allowing the recipient to access and claim their voucher. Once the voucher is opened, any possibility of a refund becomes void.

The recipient can use the voucher like any standard voucher.

No access to SmartSpending or the Discounts platform is required.