eNPS Survey - FAQs - Why Does the Counter Show That My Survey Is Only Being Sent To 100 People Yet I Have 1000 Employees?

Surveys will only be sent to those who are registered on your platform. This means the number you’re seeing is the total number of registered users as opposed to the total number of employees in your company.

To encourage take up, if you provide us with an employee data file with all email addresses on then we can preload these and send them to all employees. Speak with your Client Success Manager for information on how to do this.