Gifting Hub - Overview of Gifting Hub

Introduction

This article provides an overview of the Gifting Hub feature available within the Discounts platform. The Gifting Hub allows employees to send discounted, personalized eGift cards to friends and family. Information included in this article is useful for Clients and Members using the Gifting Hub. 

Overview

Employees can easily send gifts at a discounted rate to anyone using the Gifting Hub. Recipients can include friends, family, and colleagues. Please note that when a user sends a gift, only the value of the Gift Card is shown to the recipient and not the price the sender has paid. For detailed steps on how to send an eGift card see How to Purchase and Send an eGift Card. 

Access the Gifting Hub as a Member 

The Gifting Hub can be accessed via the following: 

• Dedicated Tab
• Discounts Mega Menu
• Discounts home
• Merchant Page 

Note: Currently the Gifting Hub can be accessed via the merchant page only in case that for a specific merchant we have a product/offer which is enabled for the Gifting Hub.

Dedicated Tab

Clients can have a standalone tab for the Gifting Hub on the discounts platform as shown in the example below. 

Discounts Mega Menu  

Click on Gifting Hub from the discounts Mega menu.  

Discounts Home

You can also access the Gifting Hub from the Discounts home, via the banner. Please note this is only an example banner design, this banner which promotes the Gifting Hub can have various designs based on configuration.

Merchant Page  

You can access the Gifting Hub via a specific merchant, only applicable to merchants which offer giftable products. In the example below, we will be visiting the merchant page for Adidas. 

You can access the Gifting Hub from the Merchant page via the two action buttons highlighted in the below screenshot. 

Key Benefits

• Send discounted, personalised eGifts to friends and family
• Select from a variety of retailers 
• You can design the card, select a delivery date, and add a custom message
• Recipients only see the gift card value and not what you paid

Gifting Hub Sections

The Gifting Hub is divided into 5 sections on every Gifting Hub homepage regardless of which business unit it is for.  

1. Hero Banner
2. Top Retailer
3. Promotional Video
4. Carousel section with 6 retailers  
5. More Gifting Ideas 

More Gifting Ideas

The retailers which appear in this section are automatically decided by the algorithm which places the retailers depending on their popularity. In this section all the retailers are shown, which are enabled. This could be up to 100 retailers, which may be enabled. Please note that this section is not configurable using the Reward Manager. 

Note: A small percentage of discount for every product which is purchased via the Gifting Hub is retained by a Business Unit. For example retaining 1% of the discount for every product and passing the 9% to the member. Please note this can be different depending on the business Unit and is up to the BU to decide on the amount of commission they would like to charge on Gifting Hub purchases.