Goals and Challenges - How To Add and Remove Participants From Challenges in the Admin Center – RG Help Center

Introduction

This article provides information about the steps to follow in order to add or remove participants from your challenge. This information is useful to client admins.

Overview

You can add users into challenges straight away after creating your challenge through the admin center. You will see your participants in the Users tab and can manually add them to challenges from each challenge's page.

How To Add Users to a Challenge

1. Click on the name of a challenge from the admin center Challenges tab

2. Select the Participants tab below your challenge details

3. Select the Add Users button in the top right hand corner of the Participants tab

4. Select users to add to the challenge

Search by first name, last name, nickname, and/or email to find a specific user in your account. The pop-up will only show users who are not already in the challenge. Therefore, if you can't find a user in the pop-up, they have likely already joined the challenge.

You have several options for adding users:

You can add all users to the challenge by clicking Add ALL Users. This will add users in batches of 50 so if you have a larger group you will need to do this more than once.
You can add individual users by using the search function, or by scrolling through the list and selecting.

5. Select Add to Challenge

After making your selections click the button Add to Challenge. All users selected will be added to your challenge.

How To Remove Users From a Challenge

1. Click on the name of a challenge from the admin center Challenges tab

2. Select the Participants tab directly below your challenge details

3. Select the box next to each existing user in which you'd like to remove. You can search by first name, last name, nickname, and/or email to find a specific user in your account.

4. Click the Remove button to remove them from the challenge. This will remove the challenge from their dashboard. They will need to be manually added back to the challenge by an admin to participate.

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