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  1. RG Help Center
  2. Payroll and Employee Benefits
  3. FAQs

FAQs

  • Cycle to Work (Cycle Solutions) - FAQs - What is the Duration of the Hire Period?
  • Cycle to Work (Cycle Solutions) - FAQs - What Happens to the Bicycle and Equipment at the end of the Loan Period? (for UK only)
  • Cycle to Work - FAQs - Is There a Limit to the Value of the Bicycle I Can Acquire Through Cycle to Work with Cycle Solutions? (for UK only)
  • GymFlex - FAQs - Is My Wife, Husband, Partner or Spouse Eligible for a Gym Membership?
  • GymFlex - FAQs - When Will My Membership Start?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Does the VAT Update Impact the Repayments That the Employee Is Required to Repay to the Employer?
  • Hands On Payroll Giving - FAQs - How Long Will Donations Come Out of My Pay?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - What Is the Difference Between the Receipt (Including VAT) the Employee Will Receive at the Till vs the Invoice That Will Be Sent to the Client?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Does the Employee Still Pay Back the Total Amount Including VAT?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Does the Change of Where the VAT Sits Have any Impact on the Savings That an Employee Would Normally Make When Redeeming Their LOC?
  • Hands On Payroll Giving - FAQs - Will My Charity Receive My Entire Donation?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Moving Forward, Is VAT Still Included in the C2W Application Process for Employees?
  • Hands On Payroll Giving - FAQs - Can I Give to More Than One Charity?
  • Hands On Payroll Giving - FAQs - Which Charities Can I Give To?
  • Hands On Payroll Giving - FAQs - How Do I Donate to Charity?
  • Hands On Payroll Giving - FAQs - Can I Change the Charity I Am Supporting?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Before the 2024 VAT Update, Would Employees See the VAT Breakdown in the Cost of Their Bike/LOC During the Application Process?
  • Hands On Payroll Giving - FAQs - How Do I Stop Donations?
  • Hands On Payroll Giving - FAQs - If I Have More Questions, Who Do I Call?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Before the 2024 VAT Update, Was VAT Included the Cost of the Bike/LOC During the Application Process?
  • Cycle to Work - 2024 VAT Update Key Points (for UK Only) FAQ - Before the 2024 VAT Update, Was the Client Charged for VAT?
  • Holiday Trading - Deductions (for UK Only) FAQ - Is There a Report We Can Download From Reward Manager of All the Applications?
  • Holiday Trading - Deductions (for UK Only) FAQ - Is Holiday Trading a Gross or Net Deduction?
  • Holiday Trading - Deductions (for UK Only) FAQ - What Happens With Holiday Trading Deductions if a Person Changes Role Part-Way Through a Deduction Period?
  • Childcare Vouchers - Defining 'Carers' for Childcare Vouchers for UK Only FAQ - Does it Cost the Carers Anything to Use the Program?
  • Childcare Vouchers - Defining 'Carers' for Childcare Vouchers for UK Only FAQ - What Happens if an Employee Chooses to Change Carer?
  • Childcare Vouchers - Defining 'Carers' for Childcare Vouchers for UK Only FAQ - Will All Registered Carers Accept CCVs?
  • Cycle to Work - FAQs - What Happens if I’m on National Minimum Wage or Living Wage? (for UK only)
  • Cycle to Work (Halfords) - FAQs - What Happens to the Bicycle and Equipment at the end of the Loan Period? (for UK only)
  • Cycle to Work - FAQs - Is There a Limit to the Value of the Bicycle I Can Acquire Through Cycle to Work with Halfords? (for UK only)
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