About This Article
This guide explains what the Onsite Alert Banner is and how to set it up. This information is intended to help Clients who wish to create Onsite Alerts on their platform.
About the Onsite Alert Banner
In times of diminished face to face communication, organizations will need to inform all their employees about changes happening at a fast pace as quickly and efficiently as possible. For this reason we created an Onsite Alert Banner where any important messages can be added to the top of the engagement platform which employee will appear once when employees log in.
This messaging feature can be used when a client would like to share company wide information or send instructions to their employees. It is an optional feature which can be manually enabled by a toggle and then disable when the message has fulfilled its purpose.
Important
There are other banners connected to other products such as Employee Surveys. The Onsite Alert Banner is positioned at the top of the engagement platform to indicate its importance to employees.
Use the Alert Banners sparingly, so that employees not to dismiss them by default. Employees will see any Alert once, when logging into the platform, so it is best to ensure the message is concise and clear.
Prerequisites
In order to configure an Onsite Alert Banner, you need the Smart Hub Administrator role. Please ask the Permissions Manager in your organization to give you this role.
Setting the Alert Banner
This can be done on the front end of the engagement platform:
1. Select Account
2. Click Alert banner:
This will open the Alert banner settings page:
3. On this page you can:
> Enable or Disable the banner, using the toggle next to 'The banner is currently':
> Set how long the banner should be visible. It can be disabled when it is no longer relevant or the actions that are requested have been completed.
> Select Preview banner to preview the Alert before enabling it:
> Add a Title: This can be up to 30 characters and will appear on top of the banner next to the relevant icon. It will give an insight what the message is about:
> Add a message: The message itself should contain short text giving an overview of the important update. It can be up to 160 characters. There are optional text styles such as bold, italics and underline, as well as being able to add links and emojis:
> Set one of the Icon and accent colour options:
Alert Banners have a range of styles (information, success, warning and error). These are all color coded to make sure clients are using the right style to match their message.
> Select the Button settings by adding Button text and selecting a Button action:
- If the Button action is Close banner the employees can simply click the button to close the banner once it appears to them.
- If you select the Button action as Open link, you can add the Link URL to make the button take the reader to a Blog Post, Announcement (or any other page, if required).
Alert Banner Examples
In the Platform
Below an example of how a warning Alert Banner would look, with a button linking to an announcement on desktop:
On Mobile
Here's the same message on mobile:
Note that for mobile devices, the banner still appears on top but takes up more screen space.