Introduction
Employee Communications alerts are an extremely valuable comms channel that saves employees the time to personally find out everything communications related that is happening on the platform that affects them.
We deliver onsite, email, browser and mobile alerts so that employees never miss out on important updates.
Note
- If a member opens an onsite alert before the email alert is sent, they will not receive the email alert.
- Onsite alerts are the only type that cannot be switched off by the employee.
- Authors will always be notified after they publish a blog post.
- Administrators cannot control who does or doesn't receive alerts. Alerts preferences are managed by the employee personally via /AlertCenter/Preferences.
- The content of the alerts is not editable by the administrator.
Alerts Centre
1. When someone comments on a post you have published
Title: Take a look! {commenter} has commented on your {post_title} post.
Supported channels: Email, Browser, Onsite
Frequency: When someone comments on a post you have published.
2. When someone mentions you in a post's comment
Title: {commenter} has mentioned you in а comment. See what they said!
Supported channels: Email, Browser, Onsite
Frequency: When someone mentions you in a post's comment
3. When someone reacts to post, comment or reply you have published
Title: {user} reacted to your {subjectType}.
Supported channels: Browser, Onsite
Frequency: When someone reacts to post, comment or reply you have published
4. When someone mentions you in a post
Title: {post_author} has mentioned you in {post_title} - see what they said!
Supported channels: Email, Browser, Onsite
Frequency: When someone mentions you in a post.
5. When someone you manage is mentioned in a post
Title: {post_author} mentioned someone you manage in {post_title} - see what they said!
Supported channels: Browser, Onsite
Frequency: When someone you manage is mentioned in a post.
6. When someone posts on your behalf
Title: Someone posted {post_title} for you. Come check it out
Supported channels: Browser, Onsite
Frequency: When someone posts on your behalf.
7. When there is a new post in a blog you follow
Title: There's a new post in a blog you follow. Read {post_title} now.
Supported channels: Email, Browser, Onsite
Frequency: When there is a new post in a blog you follow
8. When there is a new post written by someone you follow.
Title: There's a new post by {post_author}. Read {post_title} now.
Supported channels: Email, Browser, Onsite
Frequency: When there is a new post written by someone you follow.
9. When there is a new post with a tag you follow.
Title: There's a new post with a tag you follow. Read {post_title} now.
Supported channels: Email, Browser, Onsite
Frequency: When there is a new post with a tag you follow.
10. When there is a new important announcement.
Title: There's a new announcement. Read {post_title} now.
Supported channels: Email, Browser, Onsite
Frequency: When there is a new important announcement.