Salary Sacrifice - Additional Frequently Asked Questions for clients on pre-approval (for UK only)

Background

Support teams frequently receive questions regarding Salary Sacrifice. That is why this article lists a number of frequently asked questions on this topic. Each question listed below links to a separate FAQ article containing the answer.

Frequently Asked Questions

How would the system know which applications to approve when the product is set to pre-approval?

Why is the application of an underaged employee left pending instead of being directly rejected?

Can we not send you the salary and DoB and still use the pre-approval process?

Is our data safe with RG?

If we have other SalSac product(s) with you, will the system know/take into consideration employees’ applications for all RG SalSac products when doing the NMW calculations?

What if we have other SalSac product(s) with other providers?