eCards - Group Recognition – RG Help Center

Group Recognition

Group recognition for ecards makes it easier to recognise groups of people such as teams, departments, or any other groups within your organisation. With this, it is easier to recognise groups of people together and help ensure everyone gets recognised for their effort and behaviours.

How to Create Groups

Firstly, in order for employees to be able to send to groups, they must be created in Reward Manager. These can be created using Segments or Member file upload fields so you can create the groups that work for your organisation. For details please see this article Groups Manager Guidance.

How It Works

On the sending recognition page, users can search both individuals and now groups that have been created. If the user is unsure of what groups are available, they can click 'See all people and groups' to view the groups you have created in the Directory - this will only appear once groups have been created.

By clicking on the group, the user can see who is in the group and are able to deselect individuals from the recognition.

Users are able to send to multiple groups and individuals within the same recognition making it easy to ensure everyone who needs to be included is!

We know that the number of notifications that would be sent to a Group could be very large and would be an annoyance so, alerts on recognition to Groups are turned off - of course, the recipients will still receive an alert that they have received an eCard.