Sign-up Message - 2 Weeks Before Challenge

The first message you should send to present your challenge and encourage sign-ups. Send 2 weeks before challenge start date.

See below for a first message you can send to invite your eligible employees to sign up for Wellbeing+. Send this message 2 weeks before the challenge start date.

If your employees are signing up to Wellbeing+ through your Reward Gateway program (most common), we also recommend resending Reward Gateway account activation emails if it’s been a while since those were provided to your employees. Learn more here.

Overview

What's included in this email template:

• Introduction to Wellbeing+
• How to sign up
• Challenge dates
• How to access the Wellbeing+ Help Center

The info you need to edit:

Edit the italicized text in the email below. Here's a list of the info you will need.

• Challenge name
• Challenge dates
• Prize if applicable
• Your org code (how to find your org code)
• Your challenge invite link (where to find this invite link)

Copy, paste, and edit this message:

Subject: Join Our Company Challenge in Wellbeing+! 🏃‍♂️👟

Body:

Dear [Employee's Name],

We are excited to announce our upcoming [Challenge Name] challenge on Wellbeing+, and we’d love for you to be a part of it! This is a fun way to stay active, engage with colleagues, and enjoy a little friendly competition.

In the app, you can connect your wearable device or smartphone to automatically track your activity. Don’t have a smartphone or wearable device such as a Fitbit, Apple Watch or Garmin? No problem. There’s an option to record your daily activity manually when you sign up.

How to Join

***IMPORTANT: You must create your [your company’s Reward Gateway program name] account before following the steps below. ***

New users:

1. Click this link [insert challenge invite link] or download the Wellbeing+ app and enter org code: [organization code]
2. Log in with [your company’s Reward Gateway program name]
3. Choose a nickname and connect your device
4. Click the "Join challenge" button on the dashboard to join the challenge

Existing users:

1. Accept the challenge invite you received in the app for [challenge name].
2. If you’ve been logged out of the app, log back from Connect+ or [your company’s Reward Gateway program name], or by selecting Log in through SSO and entering org code [organization code].

If you have any questions about the Wellbeing+ platform or how to set up your account, please visit the Wellbeing+ Help Center.

Challenge dates are [insert dates]. This is a great opportunity to stay healthy and have some fun! You’ll even have the chance to win [prize details]. So lace up those sneakers and get ready to move your way to the top.

Happy Stepping!

[Admin Name]

Alternative sign up instructions via Connect+ / Your Reward Gateway Program

If your organization already uses Connect+ and your Reward Gateway program regularly, you may prefer to share instructions directing users to sign up from here instead. See alternative sign up instructions via Connect+ and your Reward Gateway program below:

New users:

Sign up from Connect+:

1. From Connect+, go to “More” from the bottom navigation bar and click “Go to the app” under Wellbeing+
2. Download the Wellbeing+ app
3. Return to Connect+ and select “Go to the app” again
4. Choose a nickname and connect your device
5. Click the "Join challenge" button on the dashboard to join the challenge

Sign up from [your company’s Reward Gateway program name]:

1. Click the Wellbeing+ tile
2. Choose a nickname and connect your device
3. Click the "Join/Create" button on the dashboard to join the challenge

Looking for greater visibility into your challenge invitations? Send a message out to employees via RG’s Comms tool as an internal blog post. Learn more about Communications at Reward Gateway here.