Wellbeing+| Should I Set my Challenge Visibility to Public or Hidden?

Overview

Set your challenges to public so users can easily join right from their dashboard!

When creating your challenge, you have the option to set your challenge visibility to either public or hidden.

• When visibility is set to public, your users can find and join the challenge right from their dashboard.
• When visibility is set to hidden, your users can only join the challenge through an in-app invite, the invitation link, or an admin manually adding them to the challenge from the Admin Center.

Note that regardless of visibility, only users who have accounts created within your organization's account are able to join your organization's challenges. Users from other organizations will not be able to see or join your challenges.

How users can join a challenge

To determine your challenge visibility, you'll first want to consider how you want to have your users join the challenge. Users can join challenges in 4 ways:

• By clicking the Join/Create button under the Challenges section of the dashboard and joining a challenge from the list of all available upcoming & started public challenges.
• By clicking on a challenge invite link that is shared by an admin (via email, a Slack/Teams message, etc.) for either a hidden or a public challenge.
• By clicking on an in-app challenge invite shared by an admin for either a hidden or a public challenge.
• By admins manually adding users to a challenge from the Admin Center for either a hidden or a public challenge.

How to determine your challenge visibility

If you want your challenge to be available for all users to join from their end, you will need to set the challenge to public. You can set the visibility to public and still also send invites and/or share the invitation link to increase promotion of the challenge.

If you prefer to keep the visibility hidden to better manage participation, you'll want to keep your visibility hidden and manually add users or invite them to join. Keeping a challenge hidden is especially useful if you are inviting only a subset of your organization to participate and you don't want all of the users in your organization to be able to join the challenge.

How to set your challenge visibility

You can set or adjust your challenge visibility when creating your challenge. By default, all new challenges are automatically set as “Public," both when being created from scratch or when created via a challenge template.

Once you've already created your challenge, you can also adjust the visibility by editing your challenge details or from the challenge dashboard in the Wellbeing+ Admin Center.

FAQ

What happens to visibility when I set a final join date?

If the challenge was set to public, the visibility will automatically change to hidden once the final join date has passed in order to prevent users from trying to join from the app.

If users try to join using a previously shared challenge invitation link after the join date has passed, they will see an error message letting them know that the sign up period has ended.

How do I manage visibility when I have surveys enabled?

Please note that if you enable challenge surveys, visibility will automatically be set to hidden to prevent users from joining your challenge until you've set up your pre and/or post challenge survey. Once you've created your survey(s), you'll be able to edit your challenge visibility to public if desired.

Once any users are invited to or join the challenge, or if the visibility is set to public, you will no longer be able to make any edits to surveys.