If your product breaks you need to get in contact with Currys.
Within 30 days of purchase or delivery, you always have the option of an exchange or refund if the fault occurs within 30-days of purchase or delivery. You can return it to the store or arrange a pickup by calling the Knowhow contact centre on 0344 561 1234, or by emailing customer.services@currys.co.uk.
Extended range large kitchen appliances cannot be returned to one of Currys stores, please call Knowhow contact centre on 0344 561 1234. Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice. Please provide your Currys order numbers when you return a product.
Within each product’s guarantee period (normally 12 months from purchase or delivery), Currys offer you a prompt repair service. In all cases, Currys reserve the right to inspect the product and verify the fault. Please call the Knowhow contact centre on 0344 561 1234 or emailing customer.services@currys.co.uk to arrange collection. To speed up the process, please have your order number to hand before calling.
Currys do not cover faults caused by accident, neglect, misuse or normal wear and tear.