All Manager Alerts are turned on by default. Clients who wish to change this setting can contact their Client Success Manager before they start supplying the Line Manager data, and ask to:
- Turn off all Manager Alerts. This enables clients to use the Line Manager data for other purposes (e.g. Profiles and reporting), and hold off sending out the alerts until the time they are ready to launch them.
- Turning off selected Manager Alerts. This gives clients the flexibility to send Line Managers the notifications that matter the most and best suit their business.
In addition, each Line Manager can opt out of one or more Manager Alerts through the individual Communication Preferences in their account.