Introduction
This article covers the steps for Member Registration in the Connect+ app.
Members that are enrolled in schemes that allow Self-registration can go through Member Registration using the Connect+ App by following the steps in this article. Members added in this way will not yet have complete details added on their platform.
For Activation steps, see; Member Activation via Connect+.
Member Registration - Process Flow Diagram
Open the above diagram in fullscreen.
Member Registration - Process Steps
App Installation
To install the app:
1. Search for Connect Plus in the Apple AppStore or Google Play Store:
2. Click the download icon (or Install button, on Google Play):
3. When the app launches the Connect+ splash screen will appear:
Registering via the App
Once downloaded, launch the Connect+ app and follow the steps:
1. Click the Register button:
2. On the next screen, enter the Programme URL:
Note that for beta testing, this will be a test account URL.
3. Click the Search button:
The next screen will appear, where you need to enter your details:
4. Enter your First Name, Last Name and Email Address in the required fields:
5. Create a strong Password:
6. Now scroll down past the message saying Looks like this is your first time signing in:
7. Enter the next details:
> Your payroll number in the Payroll field
> Your date of birth in the dob field
> A Gender:
8. Add your Postcode:
9. You will need to acknowledge reading and agreeing to the Terms & Conditions by clicking the checkbox:
10. Click the Register button:
You will then see a loading page appear in the app.
Note: At this point an email will be sent to you where you can finish the registration process.
In your email app:
11. Open the email:
12. Click the Activate your account button:
Go back to the Connect+ app:
13. Click the Sign in button:
Note: At this point it might be necessary to set up multi-factor authentication (MFA). This is dependent on whether MFA is a requirement for your programme.
In the next screen you will be prompted to set a PIN.
14. Enter a six-digit PIN number:
15. Retype the same PIN to confirm it:
16. On the next screen, confirm or manage preferences using the Manage Preferences button, or Accept All if you prefer:
That's it! You should now be taken into your scheme, and see the Feed: