Introduction
This article is meant to provide further information on each type of tile - the sizes that are available, if it can be segmented, and any other further information about how the tile works. Tiles are broken apart by the sections they are in on the SmartHub Builder.
Simple
Text tile
Available sizes: all standard sizes
Supports tile segmentation
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• Font type, colour and size are fixed, as is the white background
• You can change the style of the text (e.g. bold, italics, underlined) and add hyperlinks to it
• You can change the text of the green button, or remove it altogether
Image
Available sizes: all standard sizes
Supports tile segmentation
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• Upload an image to your tile; you will then be able to zoom in or out, or move it within the space • The image can be anything you want - a photo, an illustration, or even branded artwork!
• If you want text to appear on the image, you will need to add it offline, before you upload the file to your hub
• Make sure you use an image with size and orientation that are suitable for the tile size you want (e.g. avoid uploading a horizontal image to a 1x2 tile)
• Upload image files at the highest resolution available - maximum file size is 5MB
Video
Available sizes: No vertical sizes.
Supports tile segmentation - you can show different videos to different user groups
How to use this tile:
• Pick your video from your computer, or copy and paste a link from a hosting site (YouTube, Vimeo, DailyMotion, and Wistia)
• Livestreaming can be achieved by using a hosting site and pasting the link in the video tile
• When you upload a video, you can choose which frame to use as a preview and include call to action text with a link at the end
• Supported video formats for uploaded videos include: MOV, MPG, AVI, MP4, WMV, MKV, DIVX and the maximum video file size is 2GB
Mixed Content
Image & Text
Available sizes: not available as 1x1
Supports tile segmentation
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• Upload an image to your tile; you will then be able to zoom in or out, or move it within the space
• The image can be anything you want - a photo, an illustration, or even branded artwork!
• Hover over the bottom of the image with your mouse to make the image larger and the text area smaller
Icon & Text
Available sizes: all standard sizes
Supports tile segmentation
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• Font type, colour and size are fixed, as is the white background. You can change text style
• You can change the text of the green button, or remove it altogether
• You can change the color of the icon to one of your brand colours
• You can also remove the copy text, and have a tile with a title, icon and green button
Video & Text
Available sizes: No vertical sizes. Not available as 1x1
Supports tile segmentation - you can show different videos to different user groups
How to use this tile:
• Font, colour and size are fixed, as is the white background. You can change text style
• Pick your video from your computer, or copy and paste a link from a hosting site (YouTube, Vimeo, DailyMotion, and Wistia)
• When you upload a video, you can choose which frame to use as a preview and include call to action text with a link at the end
• Supported video formats for uploaded videos include: MOV, MPG, AVI, MP4, WMV, MKV, DIVX and the maximum video file size is 2GB
Background Image
Available sizes: all standard sizes
Supports tile segmentation
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• Upload a background to your tile (i.e. a block colour, photo, illustration or branded artwork)
• A text box will appear on the tile, so you can add text on top of your background
• You can move and resize the text box, and change text size, style and colour
• You can add a colour overlay on top of the image, to make the text easier to read. The overlay will be one of your brand colours
Retail
Individual Retailer
Available sizes: 1x1
Supports tile segmentation
Can be linked to: chosen retailer (it’s all automated)
How to use these tiles:
• Choose the retailer you want to promote and customise the tile title - it’s that simple!
• Font, images and background are both fixed
• If any of the offers you promote change, these tiles will update automatically
Featured Retailer
Available sizes: 1x2
Tile segmentation not supported
Links to: featured retailer page (it’s all automated)
How to use these tiles:
• Simply drag and drop the tile you want to your homepage
• You can add as many of these tiles as you like; each will show a different retailer, chosen from the selection of each week’s hottest offers
• Our Retail team updates these banners weekly across all our sites, so you don’t have to worry about changing them manually
Deal of the Week
Available sizes: 3x1
Tile segmentation not supported
Link to: featured retailer (it’s all automated)
How to use these tiles:
• Simply drag and drop the tile you want to your homepage
• The Deal of the Week tile promotes one offer at a time (usually a link to our list of Deals of the Week)
• Our Retail team updates these banners weekly across all our sites, so you don’t have to worry about changing them manually
Retailer Slideshow
Available sizes: 3x1
Tile segmentation not supported
Link to: featured retailer (it’s all automated)
How to use these tiles:
• Simply drag and drop the tile you want to your homepage
• The Retailer Slideshow shows a selection of each week’s hottest offers
• Our Retail team updates these banners weekly across all our sites, so you don’t have to worry about changing them manually
• The retailer slideshow tile will show up to 30 banners based on which offers were curated that week
Retailer Category
Available sizes: 2x1
Supports tile segmentation
Can be linked to: category page (it’s all automated)
How to use these tiles:
• Choose the category you want to promote and customise the tile title - it’s that simple!
• Font, images and background are both fixed
• If any of the offers you promote change, these tiles will update automatically
Social & News
X (formerly known as Twitter)
Available sizes: all standard sizes
Supports tile segmentation
How to use this tile:
• You can display any X feed, provided it’s public
• Simply input the X ID of the account you want to use (e.g. @Rewardgateway)
• Updates are automated, so new tweets will appear in real time
• You can update the tile title; text style, tile structure and white background are fixed
• To show more than one X feed on the same homepage, simply add more X tiles
Available sizes: not available as 1x1
Supports tile segmentation
How to use these tiles:
• Display the feed from any public page (personal accounts, or pages with age or location-related restrictions, won’t be supported). Edit the tile, and under the 'Username' simply input the bit of the URL that appears after the '/' (e.g. for https://www.facebook.com/RewardGateway, input 'rewardgateway')
• Updates are automated, so new posts will appear in real time
• You can update the tile title; text style, tile structure and white background are fixed
• To show different Facebook feeds on your homepage, simply add more tiles
• You must be logged out of Facebook on the browser for the tile to load
• Check that the page is public
• Check that the page is published (here's how)
• Ensure there are no age and country restrictions (here's how)
• Ensure that Facebook is not blocked at your workplace
Available sizes: not available as 1x1
Supports tile segmentation
How to use these tiles:
• Link your account to the tile by authorising access
• Updates are automated, so new posts will appear in real time
• You can update the tile title; text style, tile structure and white background are fixed
• To show different Instagram feeds on your homepage, simply add more tiles
• If the tile is not working, you should re-create the Instagram integration via the Integrations Dashboard
RSS
Available sizes: all standard sizes
Supports tile segmentation
How to use this tile:
• If you want to display the latest posts from a website of blog that has a RSS feed, you can add the feed to your homepage. Click here to learn more about RSS feeds.
• Simply input the link to the RSS feed of the site you want to promote. This is different from the site URL - click here to learn how to find it.
• Updates are automated, so new posts will appear in real time
• You can update the tile title; text style, tile structure and white background are fixed
• To show more than one RSS feed on the same homepage, simply add more RSS feed tiles
• Websites or blogs that don’t have a RSS feed cannot be promoted through this tile. You can still link to them through a different type of tile though!
SmartHub Blogs
Available sizes: not available as 1x1 and 2x1
Supports tile segmentation - you can show different blogs to different user groups
How to use this tile:
• Simply drag it to your homepage, and choose the blog you want to promote from the list of blogs on your site
• Updates are automated, so new posts will appear in real time; employees will be taken straight to them when they click through
• To show more than one blog on the same homepage, simply add more Blog tiles
• Text style and colour are fixed, as is the white background. The tile title feeds automatically from your chosen Blog’s title.
• This tile is only available if you have at least one live SmartHub Blog on your programme
Special
Quick Links
Available sizes: all standard sizes
Supports tile segmentation - you can show different lists of Quick Links to different user groups
Can be linked to: pages on the site; external URLs; downloadable files; email addresses
How to use this tile:
• The Quick Links tile is ideal to display different links with a common topic (e.g. benefits, HR policies), all in one place
• You can add as many items as you like to your list; each can have its own icon in one of your brand colours
• You will need to link each item individually, to point them to different URLs, files or email addresses
• Text style and colour are fixed, as is the white background
My Account
Available sizes: 1x1 only
Tile segmentation not supported
Links to: My Account page (it’s all automated)
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Each employee will see their total savings on their homepage, updated in real time
• When you add the tile, you can choose to display total savings across all types of offer, or just the amount saved in store or online.
• Image, colours and text style are all fixed
Birthdays
Available sizes: 1x1, 2x2
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed.
• The tile will show up to 20 birthdays of registered users who have a birthday in the next 7 days. If there are not any birthdays in the next 7 days, it will show those coming up in the next 30 days.
• The order is based on the dates of birth you have uploaded to our system, followed by the moment the user account was created. Year of birth and age will not be displayed.
• Birthdays are hidden by default when employees first register. To be visible on the tile, they can opt into sharing them from their Profile on the site.
User Tile
Available sizes: 1x1 only
Tile segmentation not supported
How to use this tile:
• The user tile will include the registered user's full name, and profile picture/avatar (if the user has uploaded one)
• Only registered users will be searchable and available to add to user tiles
• The tile will show a “Send recognition button”, in platforms that have eCards enabled, (with or without Social Recognition), to invite other users to send an eCard
• All names within the platform are clickable and will lead the reader to the users' profile page
Feedback
Polls
Available sizes: 1x2 only
Supports tile segmentation - you can show different poll questions to different user groups
How to use this tile:
• Customise the poll title, add question, and create a list of options your employees can choose from (one answer per user, pre-set answers only)
• The header will be the same colour as your site’s top menu bar; fonts are fixed
• Publish the poll straight away, or schedule it for a later date
• Poll results (total responses and % of answers for each option) are stored in Reward Manager
Recognition
Work Anniversaries
Available sizes: 1x1, 2x2
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• The tile will show up to 20 work anniversaries of registered users who have an anniversary in the next 7 days. If there are not any work anniversaries in the next 7 days, it will show those coming up in the next 30 days.
• The order is based on the start dates you have uploaded to our system, followed by the moment the user account was created.
Social Recognition
Available sizes: 2x2 only
Tile segmentation not supported
How to use this tile:
• The tile will show the 3 most recent recognition moments sent on your programme
• By clicking through, users can go straight to their chosen recognition moment on the Social Wall, to react and comment. This is only available if the recognition moment has been shared by the sender.
• They will also find a link to the full feed on the Social Wall
• You can customise the title of your tile; its layout and white background are fixed
• This tile is only available if Social Recognition is active on your programme
• Profile pictures will only show for those employees who have added a photo in their My Account section
Recognition Leaderboard
Available sizes: 2x2 only
Tile segmentation not supported
How to use this tile:
• You can choose to display: top eCard senders; top eCard recipients; top Recognition senders; top Recognition recipients; top Blog Authors; top Reactions; top Commenters; top Activity (combining all elements in the list)
• You can organise the leaderboard as a top 5, top 10 or top 25 (the “See More” link will open a pop-up to see the full rankings)
• You can also choose a timeframe: last week, last 30 days, last 90 days, this quarter, last year
• If you’d like to display different types of stats on your homepage, simply add separate leaderboard tiles
• The user looking at the tile is always shown in their up-to-date position on the leaderboard, to help them track their ranking
My Recognition Stats
Available sizes: 1x1 only
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• The tile shows the total count of eCards and awards sent or received by each employee
• You can also choose a timeframe: last 30 days, this quarter, last year, last 90 days
• For employees who haven’t yet sent or received recognition, the tile will display a prompt to send some
My Awards
Available sizes: 1x1 only
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• The tile shows the total amount available in the employee’s recognition balance (i.e. monetary awards they have received and not yet spent)
Award Pot Balance
Available sizes: 1x1 only
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• The tile shows the total amount available in the Instant Award pots the employee is owner of, so they’re aware of how much they have left to send monetary recognition
• For employees who are not owners of an Instant Award pot, the tile will display a message explaining they don’t have a balance to send
My Recognition Moments
Available sizes: 3x1 only
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• You can choose whether the tile should show the latest recognition moment for each employee, or a random recognition moment the employee has received
• This tile is only available if Social Recognition is active on your programme. As long as this is the case, eCards, Instant Awards and Nominations sent privately can all appear
• For employees who haven’t yet received recognition, a prompt to send some will appear
My Recognition
Available sizes: 1x1, 2x2
Tile segmentation not supported
How to use this tile:
• Simply add it to your homepage - it’s all automated!
• Image, colours and text style are all fixed
• The tile will show the latest 3 recognition moments each employee has received, and a link to see past recognition moments
• For employees who haven’t yet received recognition, a prompt to send some will appear